![]() Policy is you cannot talk to anyone at all when you call. NO THEY WONT! They do not do that.ĥ - You can talk to anyone with authority in Vodafone you have to request a call back which may happen in 24/48 hours. the one about buying a top up from the local mobile/supermarket/shop etc.Ĥ - The Vodafone website is confusing with no simple explanation of the situation - so you explore the customer forum (on the vodafone website) which discusses this situation and the answer is to buy a top up from a local store and call Vodafone they will then apply the top up manually. In the small print Vodafone claim its for protection and depending on how you speak to in there PAYG call centre it is either Vodafone policy or the banks policy.ģ - When trying to find out how to top up again the call centre offered differing explanations which one of which was incorrect i.e. The problems are:-ġ - The 2 £5 tops ups were not there when I registered it!.Ģ - You can only top it up by £20 by card once in the first 30 days. ![]() I chose this rating because I used the product whilst on holiday. Also don't trust that Amazon will always honour their promise to refund the cost of returning items when the problem is their fault. Go to a proper shop and ask an expert for some sensible advice. If you are new to computers my advice is, don't buy from Amazon, their descriptions are too vague. I feel it was Amazons fault because they didn't give the relevent information in their description, and I am not happy about loosing the return postage. But what annoyed me was they have not refunded the cost of posting it back. This clearly was not true since I had received it and returned it. I have just received an email from Amazon to tell me they have refunded the cost of the dongle, but for some reason the reason they gave was that the item had been out of stock. I then requested a return and posted the item back to the shop. Why is this information not given here? I would not have ordered something useless to me had they told me that. It was only then I read what was written on the box and discovered it needed such things as Windows or Mac, which my little netbook doesn't have. It arrived quickly two days later by recorded delivery, but when I plugged it in nothing happened. I can't afford expensive internet providers and thought this dongle would be a good way to start until I knew how much I would be likely to use the netbook. I am new to computers and have only had internet access via my phone, until I was given an Android netbook recently as a gift. We make sure you get the fastest service possible - even at the busiest times of the day - thanks to the extra capacity we build into our network. Ambulance, police and fire services know they can rely on us. We're the network of choice for many of the UK's emergency services. We focus on giving you a strong signal indoors and outside - unlike some operators who concentrate on spreading their signal over the widest area. It means you get fewer dropped calls and better mobile broadband. We build our network so that signals from our masts overlap each other. Our outstanding network gives you excellent UK coverage for calls, texts and mobile broadband - indoors and out. It installs itself in minutes and gives you the freedom to take the internet with you - whether that's to different rooms in your home, or out and about. Get your laptop or netbook online on the move with an internet dongle.Įnjoy our dependable mobile broadband by connecting your laptop or netbook to the internet using an internet dongle.
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